Privacy Policy

Information We Collect

When you place an order with Rithvik Foods, we collect the following information:

• Personal information: name, phone number, email address, and delivery address
• Payment information: details for UPI, bank transfer, or cash on delivery transactions
• Device and browser data: IP address, browser type, and device information for site security
• Order history: your purchase records and preferences

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Arranging delivery through our courier partners
• Providing customer support and responding to inquiries
• Sending WhatsApp notifications about your order status (you can opt out at any time)
• Improving our website and services
• Ensuring website security and preventing fraud

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your information with:

• Courier partners and logistics providers solely for the purpose of delivering your order
• Payment service providers for processing online transactions

Your information is shared only when necessary and is protected by confidentiality agreements.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies

We use basic session cookies to maintain your shopping cart and provide a better browsing experience. These cookies do not store sensitive information and are deleted when you close your browser. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights

You have the right to request access, modification, or deletion of your personal information. If you wish to exercise these rights or have concerns about your data, please contact us at:

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: